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About us

We're here to sort your tech related problems, 24 hours a day, whether or not you're already a Virgin customer.


Technology plays a big part in our lives, but when things go wrong it's really frustrating and people don't know where to turn.


We set up Virgin Digital Help to give everyone in the UK access to expert, independent help, to get things working again.



More about us

Speak to the Team

We can help you understand what the problem
is and how we can fix it. Fast. 24 hours a day,
every day.











Contact us

We can fix it for you

Let our friendly, expert team take care of your tech problems.


We'll solve most issues with just a simple phone call, including :

Fix it for yourself

We'll give you downloadable tools and step-by-step help answers, so you can get yourself back up and running in a jiffy.


Digital Helper software toolkit

Keep your computer running safely and speedily with our unique Digital Helper.


Find self-help answers

There's a good chance that we've fixed your problem before. Read answers to 200 of the most commonly asked questions-absolutely free.

More answers


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