Also in this section

Our Services

Virgin Digital Help is a new service to make your relationship with your digital products run smoothly. We offer many services to help you do this. Have a look below and explore what we offer in Fixed Price Help, our Digital Helper, Phone Support and Home Visits.

Phone Support

Your personal IT helpdesk from £4.99 a month.

We are just a phone call away 24 hours a day, 7 days a week.
We can fix problems over the phone, or by taking remote control of your computer, with your permission.
Group packages for families and small businesses from £14.99 per month.

Fixed Price Help

We can sort everyday jobs like tuning up a computer, setting up a wireless network or removing a computer virus

Prices from £19.99.
We can fix problems over the phone, or by taking remote control of your computer, with your permission of course.

Home Visits

Our home team can help with tricky problems that can't be sorted over the phone

Choose a time that works for you.
We can reach almost anywhere in the UK.
Our team member will arrive fully up to speed.

Digital Helper

A free digital toolkit to download, packed with software to fix and tune up your computer.

Including over 100 free self-help solutions and new AVG anti-virus free edition 9.0.
Helps solve around half of the most common digital problems.
Want more? Add the full set of fixes and access 70,000 self-help solutions and over 1000 videos for just £2.99 a month.

About Us

We're your digital safety net, just a phone call or a click away, every day of the year.
We'll help get your digital stuff working (by making the digital bits work properly) so you can get more out of it. Have fun.
We draw our knowledge from 120,000 documented solutions to digital problems and four million help sessions per month.

More about us

Our Team

We're really proud of our team. They've all got years of experience in technical help, and you won't find a friendlier bunch of digital masterminds anywhere.

What we can do, and what we can't

We can help you set up new kit, teach you nifty digital tricks, solve glitches, or get stuck in to complex issues. We cover all the most popular stuff, and we're always adding to our repertoire.
What digital stuff I hear you say? PCs, laptops, netbooks, printers, wireless networks, smart phones (such as Nokia, BlackBerry® and iPhone), connecting and configuring games consoles (such as Wii, PS3, Nintendo and Xbox®), music players (such as iPod touch and iPod), digital cameras, digital camcorders.
Set up and troubleshooting for loads of kit, removal of serious virus infections, firewall and system security set-up services, Windows® 7 operating system upgrade advice, wireless connections set up, transfer of data to a new computer. Phew!