PC acting up, Printer firing blanks. Smartphone dumbstruck?

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What people are saying

Our mission is to offer each of our customers a great level of service, take the stress out of tricky tech issues and fix their problem fast. Here are just a few of the thumbs up messages from our happy customers.

"Nilson, the guy who helped me explained clearly what he was going to do...

...He answered all of my questions clearly and politely and I felt that he really cared about the help he was giving. I bought a plan as a result of his excellent service and my husband has used it - so good investment. You can't beat excellent service. It is convenient. The computer doesn't have to leave the home or the office. Its immediate and no hassle"

Lisa Findlay

"I thought the advisor, Marlon, was exceptional...

...in his skill in guiding me through the steps needed to remedy the problem."

Gordon Goulder

"Technician was friendly and clear in his instructions and advice...

...the technician had a very professional attitude and made me very confident of a successful outcome."

Anthony Duncan

"Helpfulness...

...friendly & that I was able to leave the technician solve my problem without having to sit at my computer for a long period of time."

Natalie Brett

"Stayed with a long drawn out problem till it was fixed...

...no moans & you always said you would ring back which you did!"

Tim Coles

"Incredibly helpful and friendly techs...

...I have 15+ years dealing with PCs, and a lowly qualification in maintenance and building. They always kept me in the loop, and never once talked down to me or made me feel foolish, and were able to answer all my questions clearly. The result was my PC back to perfect working order, in what was a very pleasant experience even though the virus attack was overall highly traumatic. My machine is a highly configured games machine very precious to me. The idea of taking it to a computer store or shop that I would have no trust in was unthinkable, so having it done with remote access by a company recommended on the AVG website was a brilliant. Of course the Virgin logo inspires confidence right away. The pricing was simple and clear, with no hidden costs."

Anonymous

"Person helping me was prepared to do whatever was needed and for however long to get my problem solved...

...I felt that he was listening and understanding where I was - quite unusual in today's call centre milieu."

Alison Pegrum

"First class, the lady came into my computer...

...give it a good shaking and bingo... my computer was working!"

Malcolm Brown

"I have contacted you twice, had excellent service, polite and courteous...

...and gave a result each time. You are worth it!!! More than worth it!"

Lesley Knight

"Because you were very quick to respond...

...sorted things out immediately, did not make me feel inadequate and gave me confidence in the sometimes frightening "computer world"."

Judith Pearce

"A really fantastic service. Fantastic...

...They just do the job for you!"

Amit Bhadhuri

Harry spends less time stressing...

more time surfing.

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0800 107 1175

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Tech help for everyone, every device

What we fix