What people are saying
Our mission is to offer each of our customers a great level of service,
take the stress out of tricky tech issues and fix their problem fast. Here
are just a few of the thumbs up messages from our happy customers.
"The people I dealt with were extremely
friendly and explained everything in plain English. They took the time
to sort out the problems on my PC, calling me back when they said they
would, correctly spotted what the problems were and did a great job. All
very professional." - Ian Fraser
"Nilson, the guy who helped me explained clearly what
he was going to do...
...He answered all of my questions clearly and politely and I felt that
he really cared about the help he was giving. I bought a plan as a result of his
excellent service and my husband has used it - so good investment. You can't
beat excellent service. It is convenient. The computer doesn't have to leave the
home or the office. Its immediate and no hassle"
"I thought the advisor, Marlon, was exceptional...
...in his skill in guiding me through the steps needed to remedy the
"Technician was friendly and clear in his instructions
...the technician had a very professional attitude and made me very
confident of a successful outcome."
...friendly & that I was able to leave the technician solve my problem
without having to sit at my computer for a long period of time."
"Stayed with a long drawn out problem till it was
...no moans & you always said you would ring back which you did!"
"Incredibly helpful and friendly techs...
...I have 15+ years dealing with PCs, and a lowly qualification in
maintenance and building. They always kept me in the loop, and never once talked
down to me or made me feel foolish, and were able to answer all my questions
clearly. The result was my PC back to perfect working order, in what was a very
pleasant experience even though the virus attack was overall highly traumatic.
My machine is a highly configured games machine very precious to me. The idea of
taking it to a computer store or shop that I would have no trust in was
unthinkable, so having it done with remote access by a company recommended on
the AVG website was a brilliant. Of course the Virgin logo inspires confidence
right away. The pricing was simple and clear, with no hidden costs."
"Person helping me was prepared to do whatever was
needed and for however long to get my problem solved...
...I felt that he was listening and understanding where I was - quite
unusual in today's call centre milieu."
"First class, the lady came into my computer...
...give it a good shaking and bingo... my computer was working!"
"I have contacted you twice, had excellent service,
polite and courteous...
...and gave a result each time. You are worth it!!! More than worth it!"
"Because you were very quick to respond...
...sorted things out immediately, did not make me feel inadequate and
gave me confidence in the sometimes frightening "computer world"."
"A really fantastic service. Fantastic...
...They just do the job for you!"
Harry spends less time stressing...
more time surfing.
Call us free on
0800 107 1175
So how do we charge?
Diagnose, explain, fix remotely
Tech help for everyone, every device